Top Ten Consumer Complaints In Illinois

Mar 2, 2015

The Illinois Attorney General's office is out with its annual top ten list of consumer complaints to A-G's office.

CATEGORY

# OF COMPLAINTS

1. Consumer Debt (mortgage lending, debt collections, credit cards)

3,655

2. Identity Theft (fraudulent credit cards and utility accounts, bank fraud)

2,617

3. Telecommunications (wireless service, local phone service, cable/satellite)

2,162

4. Construction/Home Improvement (remodeling, roofs/gutters) 

1,900

5. Motor Vehicles/Used Auto Sales (as-is sales, financing, warranties)

1,305

6. Promotions & Schemes (sweepstakes, pyramid, work-at home scams)

1,199

7. Mail Order (Internet purchases, catalog ordering, television/radio)

868

8. Fraud Against Business (consulting, directories/publications)

762

9. Motor Vehicle/Non-Warranty Repair (collision/body, engines)

608

10. Utilities (electric, natural gas/propane, water/sewer, waste removal)

566